Sant Jaume Design Hotel

The Sant Jaume is a lovely find in the old town of Palma, perfectly located. Perfectly appointed, smart and an air of sophistication. The aromas in the hotel were beautiful, the decor and furniture tasteful & on trend. The staff were extremely professional, helpful and welcoming. The rooftop terrace is a bonus with views of the cathedral, although the jacuzzi was cold (not great in October), however the lower ground floor well being pool and sauna was just great and especially as it was bookable for privacy, a nice touch. Our bedroom had a balcony & separate sun terrace, so lovely. The room was well appointed, lovely bedding, fluffy towels and gorgeous toiletries, with the evening turn down a nice touch with the handmade sweet treats, nothing was too much trouble for housekeeping. We would highly recommend the hotel.

Service at the front desk was excellent. We also visited the sister properties per their recommendations and enjoyed having sunset drinks at the Seahouse overlooking the ocean and lunch at De Tokio a Lima. The room we were assigned to had a beautiful balcony with two sunbeds that were fantastic for starting and ending the day. I believe this was an upgrade and it was greatly appreciated. Location wise, it is in the center without being in a loud area. Breakfast was also great.

My husband and I booked the Sant Jaume Design Hotel for my 30th birthday for three days, and the staff was so sweet, attentive, and accommodating. We were offered a welcome drink upon arrival and the gentleman in the front took our luggage up to our room while they spoke to us about the property and all they offered. Our room was super clean, lux and we appreciated having our robes and slippers in the room. The welcome gifts in the room were also a nice touch. My husband booked me the 1hr and 15min massage the day of my birthday towards the evening and it was incredible. When I got back, my husband and the staff arranged a flower bouquet and a cake, it all looked amazing! The level of care from everyone was perfect and greatly appreciated. When we come to Palma from the USA, we'd definitely love to stay Sant Jaume Design Hotel again!

Hotel's location is, superb - situated as it is in a quiet side road, but centrally placed in Palma. Room was exceptionally comfortable, with the bonus of a large outside terrace. Facilities such as gym, wellness centre and roof sun terrace are also good to have. Above all, the hotel has an exceptionally friendly and helpful staff, for whom nothing is too much trouble.

The welcome by staff was excellent, Danny gave us lots of information on the hotel and local area. Nothing was too much trouble throughout the stay. Hotel was clean. Turn down excellent. The hotel is in the perfect place to explore Palma on foot. The spa and rooftop terrace is a nice bonus which we used a lot.